We are a Quebec-based company specializing in ventilation and indoor air quality. To learn more about our services and products, please visit our website at https:\/\/prop-air.com\/. Prop-Air is committed to protecting all personal information collected and used in the course of its business activities. <\/p>\n\n
Our privacy policy outlines the standards we follow for collecting, using, disclosing, and retaining your personal information. It also describes the measures we take to protect your personal information and ensure your right of access to that information. <\/p>\n\n
Personal information is defined as any information or combination of information relating to an individual that allows them to be identified. However, an individual’s name and professional contact details such as their title, address, phone number, and professional email address are not considered personal information. <\/p>\n\n
Personal information must be protected regardless of its form or medium, whether written, graphic, visual, digital, or otherwise.<\/p>\n\n
Our website uses certain third-party tools to track information and analyze user behaviour. These tools include: <\/p>\n\n
We use the WordPress platform to manage our website and collect technical data such as IP addresses, browser types, and pages visited. This information helps us monitor site performance and identify potential technical issues. <\/p>\n\n
We use Google Analytics to understand how users interact with our site, which pages are most popular, and how visitors find us. The data collected by Google Analytics is anonymous and is used solely for the purpose of analyzing and improving our website. <\/p>\n\n
When you fill out a contact form on our website, we may collect the following information: name, mailing address, email address, and phone number. This information is used to respond to your specific requests and to communicate with you about our services. <\/p>\n\n
Our website uses cookies to improve your browsing experience and personalize the content we present to you. Cookies are small text files stored on your device when you visit our site. They help us track cart contents, remember your preferences, and understand how you interact with our site. This information allows us to optimize our website to better serve you. You can disable cookies in your browser settings, but doing so may affect certain site features. <\/p>\n\n
When we collect information about you, we first seek your written consent for the collection, use, or disclosure of your personal information for the specified purposes. We will request your consent for each new use, disclosure, or collection of your personal information, or if the purposes for which it was collected change. <\/p>\n\n
We are committed to using the information provided only for the purposes for which it was collected and to retaining it only for as long as necessary to fulfill the requested service.<\/p>\n\n
However, we may collect, use, or disclose personal information without your consent when permitted or required by law. In certain specific circumstances, we may collect, use, or disclose personal information without notifying you or obtaining your consent. This may occur when legal, medical, or security reasons make it impossible or impractical to obtain consent, or when the information is needed to investigate a possible breach of contract, prevent or detect fraud, or enforce the law. <\/p>\n\n
The purposes for collecting personal information generally include confirming a person’s identity, creating an employee file, and complying with legal requirements such as information required for tax purposes.<\/p>\n\n
We limit the collection, use, and disclosure of your personal information to the purposes we have communicated to you. Only authorized individuals have access to your personal information, and only within the scope of their assigned responsibilities. <\/p>\n\n
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. In accordance with applicable law and our records retention policy, we are required to destroy this information when it is no longer needed. When we proceed with destruction, we take the necessary steps to preserve confidentiality and prevent unauthorized access during the process. <\/p>\n\n
Personal information must be as accurate, complete, and up to date as required for the purposes for which it is used. Personal information that is used on an ongoing basis, including information shared with third parties, is generally accurate and current unless otherwise indicated. <\/p>\n\n
We do not automatically update personal information unless it is necessary to fulfill the purposes of its collection. The level of accuracy, currency, and completeness of the information depends on what you provide at the time of collection. <\/p>\n\n
We are responsible for all personal information in our possession or under our control, including information we entrust to third parties for processing purposes. We require those third parties to uphold strict standards of confidentiality and security. <\/p>\n\n
Our Privacy Officer oversees this privacy policy as well as the processes and procedures related to the protection of personal information.<\/p>\n\n
Our staff are informed and properly trained on our privacy policies and practices.<\/p>\n\n
We have implemented and continue to develop rigorous security measures to ensure the strict confidentiality of your personal information and protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification.<\/p>\n\n
These measures include organizational safeguards such as limiting access on a need-to-know basis and backing up and archiving data through external systems, as well as technological measures such as the use of passwords and encryption, including frequent password changes, firewalls, and more.<\/p>\n\n
Access to personal information about you is restricted to authorized personnel. We ensure that these individuals are qualified to access such information and that access is necessary in the context of their duties. <\/p>\n\n
You have the right to know whether we hold personal information about you and to review that information. You may also ask how your information has been collected, used, and disclosed, and who has received it. We will respond to your request within a reasonable time from the date we receive your written request, and reasonable fees may apply. <\/p>\n\n
In certain specific situations, we may decline to provide the requested information. Exceptions to your right of access include cases where the requested information concerns other individuals, where disclosure is prohibited by law, where security or intellectual property considerations apply, where obtaining the information would be costly or privileged, or where it is related to ongoing litigation. <\/p>\n\n
If we hold medical information about you, we may decline to provide it to you directly and may instead transmit it to a healthcare professional you have designated. You may also request corrections to your personal information to ensure it is accurate and complete. Any correction request will be processed within a reasonable timeframe. <\/p>\n\n
To request access to your personal information or to request corrections, please contact our Privacy Officer at the following address:<\/p>\n\n
Tremblay, J\u00e9r\u00f4me If you have concerns about the protection of your personal information, you may contact our Privacy Officer at the address indicated above. All privacy-related complaints must be directed to the Privacy Officer. We will investigate every complaint and take appropriate action, including modifying our policies and practices if necessary. <\/p>\n\n We promote best practices and respect for transparency and privacy rights through a variety of approaches :<\/p>\n\n Including posting the Privacy Officer’s contact information and raising awareness through information sessions, reminders at meetings, staff training, a privacy action plan, and more.<\/p>\n\n Si vous estimez que notre entreprise n’a pas respect\u00e9 les principes \u00e9nonc\u00e9s dans cette politique, veuillez contacter le responsable de la protection des renseignements personnels. Nous agirons rapidement pour identifier et corriger tout probl\u00e8me. Veuillez indiquer “Protection de la vie priv\u00e9e” dans l’objet de votre message. <\/p>\n\n This policy must be reviewed every three years and updated in the event of significant changes to legislation or regulatory requirements.<\/p>\n\n Last updated : March 12, 2026<\/p>\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Who we are We are a Quebec-based company specializing in ventilation and indoor air quality. To learn more about our services and products, please visit our website at https:\/\/prop-air.com\/. Prop-Air is committed to protecting all personal information collected and used in the course of its business activities. Purpose of information collection Our privacy policy outlines […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"categorie-pages":[],"class_list":["post-2728","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/pages\/2728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/comments?post=2728"}],"version-history":[{"count":0,"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/pages\/2728\/revisions"}],"wp:attachment":[{"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/media?parent=2728"}],"wp:term":[{"taxonomy":"categorie-pages","embeddable":true,"href":"https:\/\/prop-air.com\/en\/wp-json\/wp\/v2\/categorie-pages?post=2728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Complaints and inquiries<\/h2>\n\n
Training and awareness<\/h2>\n\n
Enforcement<\/h2>\n\n
Policy updates<\/h2>\n\n